Clarity on the Services Offered by Italian Cooking Classes in Rome

​A. Data processing, terms of use of portals containing the COOKING logo, better known as Italian cooking classes in Rome. It is a registered trademark owned by Sialiatech, a technological company of Francesco Ieriti.

A.1 Please carefully read the booking rules below. Each reservation, after its confirmation, is considered a contract in accordance with the current legislation under Legislative Decree 22 May 1999 n.185 "Implementation of Directive 97/7/EC on the protection of consumers in respect of distance contracts". The contract is binding for the person making the reservation and for all other parties, including minors, even if not mentioned in the reservation.

B. Understanding
B.1. You accept and understand that the content of this website is managed by Sialiatech;

B.2. You accept and understand the distinct roles of the Partnership between Italian cooking classes in Rome and Sialiatech, legally established, and the responsibilities of each as detailed below.

B.3. You accept and understand that Italian cooking classes in Rome is solely and exclusively responsible for the material provision of services sold by Sialiatech on this or other internet portals, such as cooking classes, food tours, oenogastronomic events, catering, and home chef service.

B.4 You accept and understand that Sialiatech by Francesco Ieriti, with registered office at 2B Anchor Street SE163LT London, is the sole and exclusive owner of this portal and the internet domains related to it: https://www.italiancookingclassesinrome.com

 

C. Reservations and Payments

C.1. It is possible to make a reservation request via email at the address info@italiancookingclassesinrome.com directly to Italian cooking classes in Rome. Following the request, you will receive an offer (non-binding). Alternatively, you can make an online reservation by following the instructions available on the website www.italiancookingclassesinrome.com or other internet portals owned by Sialiatech. The reservation is considered confirmed only after our written communication via email indicating the total price due and after the payment of the deposit or the full amount, to be made within 3 days from our confirmation (not for all services). If payment is not made within the required time, the reservation is considered null and void. The reservation becomes binding for Italian cooking classes in Rome only upon receipt of a copy of the confirmatory deposit receipt or the total amount, or after making the payment through the stripe.com online procedure. At this point, Sialiatech will send the customer a confirmation email or a summary voucher to be presented at check-in. Confirmation of the reservation implies acceptance of all the points in this document. We kindly ask you to check the accuracy of the information in the confirmation and to notify us of any anomalies as soon as possible. The communication must be received no later than 4 days after its receipt. After this period, we decline any responsibility for any inaccuracies. It is mandatory to present an identification document for each person if required by our tutors or any other person in charge of security upon arrival. To make changes to the reservation, it is necessary to contact the facility's office staff and not Sialiatech, which will do its best to accommodate the request. However, it is not possible to guarantee the fulfillment of such a request. In case of rescheduling the reservation to a period for which the price is higher than the amount paid, the customer is required to pay the difference.

C.2. The reservation and payment service is provided and managed by Sialiatech, which, through stripe.com, uses software equipped with GeoTrust SSL (Secure Sockets Layer) technology. SSL encrypts and tokenizes the name, credit card number, and expiration date before transmission over the network. This makes the Internet transaction secure and ensures that all sensitive data will be kept confidential.

C.3. Payment methods accepted by Sialiatech through Stripe, Inc. are as follows: American Express, Euro/Mastercard, Maestro, Visa, Vpay, Diners Club, JCB, CartaSi, Apple Pay.

C.4. Sialiatech does not accept cash payments.

C.5. Cash payments up to a maximum of €1,000.00 are accepted as provided by Italian law and are managed solely and exclusively by Italian cooking classes in Rome, excluding Sialiatech from any responsibility.

C.6. No refund is due to the guest who decides to interrupt the service already started and is therefore required to pay the full reservation amount.

C.7. No-show: In case of a no-show, the deposit plus the full amount due will be retained. Italian cooking classes in Rome will request payment of the amount due through Sialiatech. Sialiatech has the right to use its available means to recover the credit in case of a no-show.

C.8. In case of delays, Italian cooking classes in Rome has the right to start its lessons or services if customers are more than 15 minutes late. Italian cooking classes in Rome has the right to consider the lesson canceled if customers are more than 30 minutes late. In case of lessons or services canceled due to the aforementioned reasons, the amount paid will not be refunded. The lessons or services can be rescheduled for a fee, subject to availability.

C.9. Italian cooking classes in Rome has the right to make changes to its calendar, prices, and schedules, even without notice.